Use Abe in TeleScribe
Who this is for
Clinicians who want to open Abe professional information from TeleScribe's Professional updates side-nav item. Abe is the main platform; TeleScribe is one place to use it. This is separate from the patient consultation. Keep patient and consultation information out of searches.
Readiness checked 2 October 2026: the live page opens, but currently shows Connection setup is unavailable. Browse Abe directly while access is being prepared. The account's practice-access check fails before the connection can load. The end-to-end test is not yet verified. A payment or discount will not repair this failure.
The compact console panel and expandable service widget are not yet implemented. The existing page is a native TeleScribe integration, not a copy-and-paste iframe. Developers should start with Build and test the TeleScribe connection.
Start here
1. Check access before paying
Open TeleScribe Professional updates and sign in with your own TeleScribe account. You also need your own Abe account and current access to the selected features.
An owner or employer may fund that access. You do not need a Stripe account or a discount code for a connection test when your access is already funded. Funding, app permission and an alert subscription are separate. Payment or connection does not subscribe you.
If the connection-unavailable message appears, the operator must resolve it first. Do not enter card details, create another account or repeatedly attempt to connect. Troubleshooting and the developer repair checklist identify the current failure.
2. Connect from TeleScribe after the repair
- Under Connect your Abe account, choose only the features you want. For the complete updates test, select Manage my update preferences and Receive my selected updates here. Select Browse and search evidence too if you want to test search. Nothing is preselected.
- Select Connect selected features. Allow the connection window if your browser blocks it.
- Sign in to Abe in that window. Confirm the intended application and your organisation. Review the requested access and expiry, choose the permissions, then use I approve only the selected access and Approve selected access. You may decline instead.
- Return to TeleScribe. The connection choices should be replaced by controls for only the features you approved. If that change does not happen, the connection is incomplete.
3. Try a general professional search
If you approved search, enter a non-patient topic under Search public professional evidence, for example AHPRA advertising guidance, and select Search evidence. Inspect each result's source status, version and Official source link. An empty search is not proof that no relevant information exists. TeleScribe explicitly warns that source currency is not verified.
This function supports professional reference browsing. It is not a clinical-evidence updating service or a treatment recommendation. Professional development is a separate existing Beta course finder; this TeleScribe page does not yet include that finder.
4. Choose your own update subscription
- Select Choose or pause updates in Abe.
- Select Create my alert. Choose your own sources, topics, exclusions, timing, timezone and available destination. Choose the TeleScribe destination only if it is offered and you want updates there.
- Select Preview matches. Inspect whether the sources and matching items suit your interests.
- Use Save inactive draft if you are still deciding. Use Activate my choices only when you want delivery under those choices.
- Return to TeleScribe and select Check selected updates. This asks for due selected updates; it does not promise an immediate article or override your chosen time.
Read Alerts for quiet hours, empty digests, volume and pausing. Source collection happens daily; that collection does not choose your delivery time. Automatic morning delivery into TeleScribe is not yet demonstrated and should not be relied on for this test.
What success looks like
Complete these checkpoints in order. The operator records the actual result rather than ticking every box because the page exists.
| Checkpoint | What you should see |
|---|---|
| Connection | TeleScribe shows the features you personally approved, after the Abe window closes. |
| Search, if selected | A result with an inspectable source, or an honest no-result or coverage message. |
| Alert choice | Abe shows your chosen criteria, timing and destination, with the alert active only after your confirmation. |
| Receipt | A real selected update appears under Your selected updates in TeleScribe. Open its official link. |
| Pause | Abe shows the alert paused; no new deliveries are created for that paused alert. Existing inbox entries may remain. |
| Disconnection | TeleScribe returns to its connection choices and Abe confirms removal of this application's permission. |
No delivered updates are available here means the inbox is empty. It is not a successful delivery test. A match preview, an email preview or a paid receipt does not prove a TeleScribe receipt. The complete paying-customer purchase, delivery, downgrade and cancellation journey is not yet verified.
If it does not work
| What you see | What to do |
|---|---|
| Connection setup is unavailable | The operator must repair the account-access failure before you try the steps above. |
| Allow the connection window and try again | Allow pop-ups for TeleScribe, then start a fresh connection request. |
| Connection was not completed | Start again from TeleScribe. Do not open the Abe approval page independently. |
| Search is unavailable | Check your approved search permission and existing funding; do not pay again. |
| Selected updates are unavailable | Ask the operator to check the connection, selected destination and due-delivery result. |
| Empty inbox | Check whether your chosen alert is active, due and has matches. Do not change your preferences simply to manufacture a test result. |
While the host is being repaired, use the Abe evidence guide and existing course finder directly. Tell support the screen, approximate time and safe error text. Never send credentials or patient details.
Stop or change your choices
Use Choose or pause updates in Abe to select Pause on the relevant alert. Resume only through Resume my choices if you want it again. Pause is separate from disconnection and payment cancellation.
Use Disconnect Abe and confirm to remove this app connection. If the page says permission removal is awaiting confirmation, local disconnection has occurred but Abe removal remains pending. Check My application permissions. Saved update choices are retained; disconnecting does not cancel a paid subscription. See Manage and cancel.